Please contact the Red Wing Shoe Company for specific questions about your style of boot. How can I tell if my boots can be repaired? Boots with cracked insoles, torn leather uppers or worn through linings usually cannot be repaired.
There are cases where we cannot repair boots that have been repaired by another shoe repair shop due to the way they repaired the boots.
Can the stitching on my boots be fixed? We can repair minor stitching and this depends on where the repair is located.
Can you repair the toe area of my boots? We cannot replace the worn toe area of your boots. We can add an after market toe protection Tuff Toe. Please remove any laces, footbeds if used and other personal items before sending your boots in to our repair shop. We are unable to return any of these items. If your boots cannot be repaired, they will be sent back to you with a letter explaining why they cannot be repaired. We will also send back your check.
Click here for details on these options. Skip to main content Skip to footer content. They have a ton of different safety shoes Very very poor customer service. I could give them 0 star if I could. Seems like it was a bother asking to see different shoes from the clerk Chris. I asked to try on a different style of the Sign In. Search query. Bring your return to your DSW store during curbside pick-up hours.
When you get there, call the number on the sign and an associate will come to your car to take and then process your return. Choose free in-store pick up when you go to buy your new shoes. Find an available store by entering your city, state, or zip code. Pick your store and add to cart. Double check your order and check out!
Contactless Curbside Services Available. Buy online and pick-up at your DSW store. Completely contactless and totally easy. Shoe donations are also accepted at any store offering curbside pick-up and returns. Learn More. Greenwood , IN
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